Return Policy
Returns
At Reaper Styles, we stand behind the quality of our products and want you to be fully satisfied with your purchase. If for any reason you are not satisfied with your order, we accept returns of unworn, unwashed, like-new condition merchandise and defective merchandise by mail for a full refund of the purchase price (excluding shipping costs) within 60 days of receipt.
Refunds
Eligible refunds made within 60 days after receipt will be credited for the item’s purchase price in the original form of payment. Any other return/exchange will fall under the Reaper Styles Guarantee policy for merchandise credit or merchandise swap.
Reaper Styles Guarantee
Reaper Styles also offers the Reaper Styles Guarantee, our simple return policy. For more information on the Reaper Styles Guarantee, please visit our website.
Preorders
If your order contains a preorder item, your entire order will ship when that item becomes available. Once available, it will ship using the method purchased. If you would like to split the order, please contact Customer Service for further assistance.
How to Return
- Contact Customer Service: Email us at customerservice@reaperstyles.com to initiate a return. Provide your order number and the reason for the return.
- Prepare Your Package: Securely pack the item(s) in the original packaging (if possible) and include the return form provided by Customer Service.
- Ship the Package: Send the package to the address provided by Customer Service using a trackable shipping method. Reaper Styles is not responsible for return shipping costs.
Exchanges
To exchange an item, please follow the return process and place a new order for the desired item on our website. This ensures that you receive your replacement item quickly.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with your order number and a photo of the damage or defect. We will work with you to resolve the issue promptly.
Non-Returnable Items
Certain items are non-returnable, including:
- Items marked as final sale
- Gift cards
- Personalized or custom-made products
Contact Us
For any questions or concerns about our return policy, please contact our Customer Service team:
- Phone: +1-877-554-7868
- Email: contact@reaperstyles.com
We are here to help and ensure you have a great experience with Reaper Styles. Thank you for choosing us!